Hi @ghosilyk, that’s unusual, the SVGs should be working in the admin without another plugin. Here’s a few things that would help in troubleshooting this:
1. Are you getting any error messages?
2. Could you let us know what browser you’re using? If you tests with a different computer/device/browser, do the images show up?
3. There might be a conflict with another plugin. This seems unlikely, but you can test it quickly with https://ww.wp.xz.cn/plugins/plugin-detective/ – you would install the plugin, begin troubleshooting, mark Simply Schedule Appointments as a required plugin, and then go through the steps (where it will deactivate all other plugins except SSA, and if that fixes it, then it will help you try other combinations of plugins to determine the conflict). Plugin Detective will put your plugins back as they were when it’s done, but it’s always a good idea to have a fresh backup just in case.
If you can get back to us with any/all answers, that will be helpful to have extra information
Thanks,
Nathanm
Thanks for the quick reply. Unfortunately for me, I don’t think the problem is with your plugin. I’ve been doing some more digging and I’m running WordPress on a hosted Windows environment with IIS 7. I don’t think the server has the correct MIME type setup for svg, I think by default IIS 7 has svg set to octet-stream instead of image/svg+xml, so the server lets me download the svg file, but doesn’t show the file correctly. I can’t easily change the mime type since it’s hosted, so I’m still looking for solutions. Anyway, thanks for replying so fast, it’s probably safe to close this one.
Thanks for sending the details here, it may be helpful if we get a similar report. Everything you say here sounds correct, which unfortunately means there’s no easy fix other than at the server level. It looks like this is the issue (and potential solution):
https://www.amcharts.com/kbase/setting-iis-correctly-handling-svg-files/
but there are many environments where you don’t have that direct control so that is probably not immediately helpful either.
Best of luck, let us know if there’s anything else we can help with!
Thanks,
Nathan
