SYMLINK CREATION

Hi I have not got ftp access and i have created my backup but i get this when i try to download it

Symlink / shortcut creation failed! Seems your server configurations don’t allow symlink creation, so we’re unable to provide you the direct download url. You can download your backup using any FTP client. All backups and related stuff we locate “/wp-content/uploads/backup-guard” directory. If you need this functionality, you should check out your server configurations and make sure you don’t have any limitation related to symlink creation.

Any way i can download it without access to fpt

Thx

R`ob