Sympatico

I have successfully setup Postie with no issues. I have tested it and all good. I added one member to the Approved list but everything we try, he cant post. He just gets error messages. He has a Bell Sympatico.ca email address. It is typed correctly and still wont work. I had him email myself and the Postie email at the same time and I got the email but no luck with Postie. If I turn the feature to ON (where anybody can email the board), his email works. Any ideas? I have even set it to email the admin (me), when an error occurs and I never get anything back but David get the email i have copied below.

This is the message he receives:

------ Original Message ------
From: [email protected]
To: [email protected]
Sent: Friday, November 25, 2022 6:25 AM
Subject: Delivery Status Notification / Notification d'étatde la distribution
- These recipients of your message have been processed by the mail server:
- Ces destinataires ont été traités par le serveur de messagerie :
[email protected]; Failed / Échec; 5.4.0 (other or undefined network or routing status / état du réseau ou d'acheminement différent ou non défini)

The page I need help with: [log in to see the link]