• We use the Pro version and when we sync a user on site A, the user group on site B ist set to the default group, instead of using the declared groups. We use WooCommerce and for the group management we use the “members”-plugin. We’ve deactivated all other plugins, but still the same fault. Any Idea?

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  • Moderator Jan Dembowski

    (@jdembowski)

    Forum Moderator and Brute Squad

    We use the Pro version

    For pro or commercial product support please contact the developer directly on their site. This includes any pre-sales topics as well.

    http://www.obtaininfotech.com/

    As the developer is aware, commercial products are not supported in these forums. I am sure they will have no problem supporting you there.

    petersjoo

    (@petersjoo)

    This applies to free version too, so please answer how to resolve. All editors and admins on all sites was set to “Subscriber” when a new site was added and users “synced”.

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