Sync data makes the server crash | ww.wp.xz.cn

Resolved jurgenmo
(@jurgenmo)

11 months, 2 weeks ago

Hi,

The website where I run MainWP is on a shared server and I have 5 website on that server. When I click the sync data button the server crashes. All 5 of my website go down. It takes about 5 minute for the server to recover and everything runs back as normal. I’ve got 12 website connected. Any idea why this is happening?

Jurgen

Viewing 3 replies - 1 through 3 (of 3 total)

Plugin Support Bojan Katusic
(@bojankatusic)

11 months, 2 weeks ago

Hey @jurgenmo

There’s no known bug in MainWP that would directly crash your server after performing a sync or doing any other function. It sounds like syncing is maxing out your shared server resources.

Please check this page to make sure your server meets the recommended requirements: https://mainwp.com/kb/mainwp-system-requirements/

If the issue persists, open a ticket so we can look into it: https://mainwp.com/my-account/get-support/

Plugin Support Bojan Katusic
(@bojankatusic)

10 months, 1 week ago

Hey @jurgenmo

It’s been some time since we heard back from you. I’ll assume that the issue has been fixed and mark the thread as resolved.

If you have any further questions, please start a new thread.

Thread Starter jurgenmo
(@jurgenmo)

10 months, 1 week ago

The Issue wasn’t resolved. I re-installed the complete website and now everything runs smooth

Viewing 3 replies - 1 through 3 (of 3 total)

The topic ‘Sync data makes the server crash’ is closed to new replies.

3 replies
2 participants
Last reply from: jurgenmo
Last activity: 10 months, 1 week ago
Status: resolved