Hi @danielriosb,
Sorry you’re having syncnig issues. I would enable logging under WooCommerce > Settings > Square. Then at the bottom of those settings you’ll see a checkbox to enable Logging.
Then if any errors are logged you’ll find those under WooCommerce > Status > Logs tab. There will be a Square log for every day that logging is enabled. Pick the appropriate day to find that days logs. That should help us find any clues as to what is going wrong with the sync.
Hi, I rollback the version of the plug in and now it is working well. Ass soon as you have a stable version a will upgrade. Than you. I had the issue with categories, lots of people have report it here.
con
(@conschneider)
Engineer
Hi,
I rollback the version of the plug in and now it is working well. Ass soon as you have a stable version a will upgrade.
Thanks for letting us know. Which version did you rollback to?
Kind regards,
Hi, I am using version 2.0.4
Best Regards,
con
(@conschneider)
Engineer
Thank you for that info.
I’m going to mark this as “resolved” for now – if you have any further questions, you can start a new thread.
Kind regards,
Version 2.0.4 is not working anymore. I updated for the last version but still not working.
02-02-2020 @ 06:18:21 - Failed step cycle: upsert_categories (2.39s) - [VERSION_MISMATCH] Object version does not match latest database version.
02-02-2020 @ 06:18:21 - [VERSION_MISMATCH] Object version does not match latest database version.
Hi there @danielriosb,
Are you still experiencing the issue? We have updated to 2.1.0, please update and see if it is still occuring.
Greetings.
We have not heard back from you in a bit, so I will go ahead and close this thread. If you continue to have the current issue please reply and let us know, otherwise if you have a new issue open a new thread.
Have a great day!
Sorry I just saw your message, yes I was still having the issue, couldn’t find any solution after trying many.
