Sync hangs during one category

  • djrdavies

    (@djrdavies)


    11 months, 1 week ago

     I’ve messaged previously in your support centre regarding issues I’ve been having with syncing with Shopify, but I haven’t had a reply. Since my original support token, I’ve been able to sync the categories that I need to, except one.

    The syncing process just hangs at the below point, and won’t go any further.

    10:06 PM :: Info :: Starting new Shopify sync … 10:06 PM :: Info :: Connecting bulk data webhook to url: https://thequeenb.co.uk/wp-json/shopwp/v1/webhook/bulk … 10:06 PM :: Info :: Saving new webhook subscription id: gid://shopify/WebhookSubscription/1869666681211 10:06 PM :: Info :: —————– 10:06 PM :: Info :: Fetching Shopify data. Please be patient as this may take awhile depending on how many products you’re syncing. It’s normal to wait up to 5 minutes for thousands of products. Syncing will resume automatically once the data is received. 10:06 PM :: Info :: —————–

    The page I need help with: [log in to see the link]

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