Synchronization problem with iCal Feed

Resolved ventatto
(@ventatto)

7 years, 6 months ago
Hi,

I have more and more people, who have subscribed (downloaded the link) to the calendars of my site, that report me it was not synchronized anymore. I have tested and noticed that more or less every week (maybe 10 days), calendars are not synchronized anymore (with Apple Calendar and Google Agenda, I think also for Outlook). I needed to unsubscribe to the calendar and then subscribe again to have synchronization during about one more week… Could you look for a solution and hopefully fix this bug ?

Thanks for your help
Tom
- This topic was modified 7 years, 6 months ago by ventatto. Reason: was not complete

Viewing 15 replies - 1 through 15 (of 18 total)

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Roch
(@rochesterj)

7 years, 6 months ago

Hi Tom!

Thanks for reaching out and I’m sorry for the trouble.

When you subscribe again to the same feed and it works, this means that the file we generate is correct. Otherwise, re-subscribing wouldn’t fix it.

The issue then is with your calendar app. Some calendar apps won’t refresh the feeds. You need to check in your app settings on how to do that.

Thanks!

Thread Starter ventatto
(@ventatto)

7 years, 6 months ago

Thanks for your answer.

Actually, I have subscribed to other calendars (of the World Cup for example) that work… and here, it works for several days (it synchronizes without any problem) and then crashes one day for no reason. It’s not only on my calendar app (Apple) but also on other subscribers app (Google Agenda and Apple). That’s why I was thinking it could be from the ical.php file.

Plugin Contributor Savvas
(@savvasha)

7 years, 6 months ago

Hi @ventatto,

Can you pass your ical feed url from this validator please?
https://icalendar.org/validator.html

Thanks,
Savvas

Thread Starter ventatto
(@ventatto)

7 years, 6 months ago

Hi,

Here it is for a few links :
Calendrier-perso-14-18-19
Parking cour Collège St-Louis
All calendars

Thanks for your help

Thread Starter ventatto
(@ventatto)

7 years, 4 months ago

Hi,

It seems fixed for the Apple calendar but definitely doesn’t work for Google calendar.

Thanks to look at it again

Plugin Contributor Savvas
(@savvasha)

7 years, 4 months ago

Hi @ventatto ,

Can you try to implement the following commit to your site and try again?
https://github.com/ThemeBoy/SportsPress/commit/968f3e6435acbe8604b538e81f566dd6b6337f09

Thanks,
Savvas

Thread Starter ventatto
(@ventatto)

7 years, 4 months ago

Hi,

Unfortunately this doesn’t change anything…

Thanks for further options

Plugin Contributor Savvas
(@savvasha)

7 years, 4 months ago

Hi @ventatto,

Can you please try to make this additional change also?
https://github.com/ThemeBoy/SportsPress/commit/b5dbf613d6d15d08e4eb0cf9e60c49956c61e664

Thanks,
Savvas

Thread Starter ventatto
(@ventatto)

7 years, 4 months ago

Still the same issue :/

Plugin Contributor Savvas
(@savvasha)

7 years, 4 months ago

Hi @ventatto ,

You need to contact with your app Developer and ask him why the feed is not updated correctly. From SportsPress part, everything is ok with the latest commits.

Thanks,
Savvas

Thread Starter ventatto
(@ventatto)

7 years, 4 months ago

I contacted Google Agenda and when they asked me the link, I verified and saw that it doesn’t work anymore (even on Apple). When I take this one for example — webcal://www.saintlouisbasket.be/calendar/calendrier-perso-14-18-19?feed=sp-ical — which is a calendar from the website that has worked for months, it is written that no calendar has been found…

It seems that there’s still an issue with the link… could you please fix it ?
Thanks

Plugin Contributor Savvas
(@savvasha)

7 years, 4 months ago

Hi @ventatto,

http://www.saintlouisbasket.be/calendar/calendrier-perso-14-18-19/ returns Error 404 - Not Found. Thats why you are getting a ERROR: This is not a valid feed template..

Thread Starter ventatto
(@ventatto)

7 years, 4 months ago

But I only copy the link given by the “Feeds” box on SportsPress when I am on the editing page of the calendar… Before it worked, why not now anymore ?

Plugin Contributor Savvas
(@savvasha)

7 years, 4 months ago

Can you share a screenshot of the whole edit page of this calendar please?

Thanks,
Savvas

Thread Starter ventatto
(@ventatto)

7 years, 4 months ago

Here is the widest Screenshot I can send. Is it enough ?