Synchronization process failed. Please, check the acces key and restart the sync | ww.wp.xz.cn

Resolved lacbn
(@lacbn)

2 years, 11 months ago

Hello,

Syncing data with the cloud. Usually, it takes a few seconds… But in our case it’s just never syncing. Obviously, the access key is correct.

Error occurred while checking account status. cURL error 7: Failed connect to api.cleantalk.org:443; Connection refused

Viewing 4 replies - 1 through 4 (of 4 total)

Plugin Support katereji
(@katereji)

2 years, 11 months ago

Hello.

What is your website URL?

Thread Starter lacbn
(@lacbn)

2 years, 11 months ago

We cannot tell in public due to confidentiality restrictions. Can I send privately the link and then publish the solution here?

Plugin Support katereji
(@katereji)

2 years, 11 months ago

Please, open a ticket in our private support system:
https://cleantalk.org/my/support/open

Plugin Support sergecleantalk
(@sergecleantalk)

2 years, 11 months ago

Hello,

We haven’t heard back from you in a few days, so I’m going to mark this topic as “resolved”.

If you have any further questions, you can start a new topic or contact us via our private Ticket System: https://cleantalk.org/my/support/open.

Viewing 4 replies - 1 through 4 (of 4 total)

The topic ‘Synchronization process failed. Please, check the acces key and restart the sync’ is closed to new replies.

4 replies
3 participants
Last reply from: sergecleantalk
Last activity: 2 years, 11 months ago
Status: resolved