“Synchronize Commenters Data” not running

  • Resolved Jonathan

    (@jaruzek)


    5 years, 7 months ago

    In the wp-admin dashboard, clicking on “Synchronize Commenters Data” doesn’t appear to do anything. Here’s what I see: https://d.pr/i/kmpM6E/KjAFVWYw5v

    /wp-admin/admin.php?page=wpdiscuz_tools_page#wpdtool-regenerate

    FWIW, hosted on WordPress.com. Jetpack comments turned off.

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Author gVectors Team

    (@gvectors-team)

    5 years, 7 months ago

    Hi @jaruzek,
    It seems you have JS errors in Dashboard. The errors crash other plugin JS functions. Please disable as much plugin as you can, and try again.

    Thread Starter Jonathan

    (@jaruzek)

    5 years, 7 months ago

    It looks like the issue is with the WordPress.com Page Optimize plugin. Deactivating that plugin seems to have resolved the issue.

    Note: I do have the minify and concatenation feature of the wpDiscuz plugin turned off, so it looks like a plugin conflict.

    Thanks for your reply; hopefully this helps other users with the same issue.

Viewing 2 replies - 1 through 2 (of 2 total)

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