SyntaxError: JSON Parse Error

  • cfhungler

    (@cfhungler)


    2 years, 6 months ago

    I am getting this error every once in a while on both my desktop and mobile when I try to search.

    SyntaxError: JSON Pars error; Unexpected Identifier “Unauthorized” OK Unauthorized!

    thoughts?

    • This topic was modified 2 years, 6 months ago by cfhungler.

    The page I need help with: [log in to see the link]

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  • Plugin Support searchprosupport

    (@searchprosupport)

    2 years, 5 months ago

    Hi @cfhungler,

    To assist you more effectively, we recommend enabling debug error logs on your website. To do this, please follow these steps:

    1. Locate the wp-config.php file in your website’s root directory.
    2. Insert the following code:
       define('WP_DEBUG_LOG', true);

    (Note:- If this code define('WP_DEBUG_LOG', false); is already there in your wp-config.php file, change the value from “false” to “true.”)

    (Reference article – https://ww.wp.xz.cn/documentation/article/debugging-in-wordpress/)

    Once you’ve enabled debug error logs, please proceed to replicate the issue or perform the steps that trigger the error. This will generate an error log file within the “wp-content” directory or main directory.

    Please download and share the debug error log file with us through email: [email protected]

    Best Regards,
    Support Team


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