T4B is not working

  • Resolved abbas1122

    (@abbas1122)


    1 year ago

    Hi
    I have updated T4B version 1.4.1 and after that plugin is not working. I am use Astra Theme and WordPress version 6.8.1. When I put my custom text it show bullets points only not scrolling or fade any theme is not working of T4B.
    https://ibb.co/PvTmYvZx
    Please have a look at this screenshot

    • This topic was modified 1 year ago by abbas1122.
    • This topic was modified 1 year ago by abbas1122.
Viewing 1 replies (of 1 total)
  • Plugin Support Iftekhar Alam

    (@ikialam)

    1 year ago

    Hi @abbas1122,

    Thanks for reaching out!

    I’ve just tested T4B News Ticker v1.4.1 with the Astra theme and WordPress 6.8.1 – everything is working fine on my end. The issue you’re experiencing may be due to:

    1. A caching issue – try clearing your site and browser cache.
    2. A conflict with another plugin – you can temporarily deactivate other plugins to check.
    3. Missing jQuery or JavaScript errors – please check the browser console for any errors.

    Also, the screenshot link you shared seems broken (“That page doesn’t exist”). Could you please share a working link?

    Let me know what you find – I’m here to help!

    Best regards,
    Iftekhar

Viewing 1 replies (of 1 total)

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