TA editor quick launch is not loading

  • Resolved malihamannan

    (@malihamannan)


    7 years ago

    WP ver: 5.2.1
    TA: 3.8

    I had opened a ticket a couple of weeks ago and it was marked resolved without any resolution. So I’m opening a new one.

    Post and page editor (in the classic editor version), does not load the TA quick launch icon used to insert affiliate links, and shows the below error message right on the editor:

    Failed to load plugin url: https://www.thesideblogger.com/wp-content/plugins/thirstyaffiliates/js/lib/thirstymce/editor-plugin.js

    This has started happening since WordPress 5.2

    I have checked using a staged site where I deactivated all plugins. It still didn’t work and gave the same error message.

    I have also tried installing this plugin to a brand new installation of WP without any other plugins, and it’s still not working.

    Thanks for your help.

Viewing 2 replies - 1 through 2 (of 2 total)
  • Ray Abella

    (@supportray)

    7 years ago

    Hi @malihamannan,

    I’m sorry to hear that you’re still having this issue and I apologize for the delay in response.

    In order for us to debug the issue further, please provide a temporary admin credential to your site, preferably a staging site, so we can jump in and investigate the issue.

    You can submit them via our support form and you can send it even without a license. Please visit: https://thirstyaffiliates.com/support/support-request-form

    You can also email us directly at [email protected].

    I’m looking forward to hearing from you!

    Thread Starter malihamannan

    (@malihamannan)

    7 years ago

    Thank you. I’ve submitted a ticket.

Viewing 2 replies - 1 through 2 (of 2 total)

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