Tab Content Disappearing

  • walkingmiller

    (@walkingmiller)


    4 years, 6 months ago

    Hello!

    Recently we have been having content from our tabs simply disappearing from the frontend of the site. The strange thing about it is that the content is available in the editor, but it just doesn’t show up on the frontend. To make things even stranger, when I change the title of the tab by one letter, the content magically shows up again 🙂 Any idea what is going on?

    All the best,
    walkingmiller

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support michael-levelup

    (@michaeltarongoy)

    4 years, 6 months ago

    Hi there,

    That is indeed odd. Do you recall when it started happening exactly? Like after an update or a 3rd party plugin installation? Sometimes weird issues like that are caused by plugin conflict. Have you tried checking for possible plugin conflict? Try deactivating one by one to see if you can isolate which plugin might have caused it.

    I hope this helps and let us know how we could help you further.

    Kind Regards,
    Michael

    Thread Starter walkingmiller

    (@walkingmiller)

    4 years, 6 months ago

    Hi Michael,

    Thanks for the quick response! Unfortunately, it is a client site, so I am not necessarily privy to when plugins are updated. But, they first noticed it on October 29th, and it does only seem to happen when they update the page content for a page that uses tabs. So, most of the content in tabs is fine since they haven’t updated those pages. I do wonder if the Kadence Blocks update on October 20th might be the culprit since that timing seems about right for the issue.

    All the best,
    walkingmiller

    hannah

    (@hannahritner)

    4 years, 6 months ago

    Hi walkingmiller,
    I’m not able to replicate this. Are you using a caching plugin? Make sure all your cache is being cleared. If you try to replicate this on a test page does the same issue happen?

    Kindly,
    Hannah

Viewing 3 replies - 1 through 3 (of 3 total)

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