Hey there, @customyou! Thanks for contacting us. I’m happy to help you.
Can you please go to Settings > Permalinks and share screenshots of what you see there?
I recommend using https://snipboard.io. You can share the direct link to the image as a response to this topic.
Also, do you have any plugins that might be interfering with the URLs?
Is everything updated on your website? All plugins, the theme, WordPress, etc.
Looking forward to your reply.
Have a wonderful day!
the link to the screenshot: https://snipboard.io/KHg9uq.jpg
I already try to disable differtent plugins to see if the interfering with the urls. Everyting in the website is up to date.
thanks for your help.
Hey, @customyou!
Thank you for the screenshot.
I was not able to replicate this issue on my site with the same permalink settings shown on the screenshot.
I already try to disable differtent plugins to see if the interfering with the urls. Everyting in the website is up to date.
Have you tried disabling all plugins, but WooCommerce, at the same time, while also having a default theme on such as Storefront?
If you didn’t, can you please try and check if the issue persists?
Looking forward to your reply.
Have a wonderful day!
I disabled al the plugins exept woocommerce and it still apears. but when i changed the theme to a different one the #tab no longer apears. so at must be in my theme but i cant find it. it should be a js or php code.
i found the problem: i had this code to scroll smooth the ellements: but is also added the #tab-description only on the single product page. thanks for your help
jQuery(document).ready(function(){
jQuery('a[href^="#"]').on('click',function (e) {
e.preventDefault();
var target = this.hash;
var $target = jQuery(target);
jQuery('html, body').stop().animate({
'scrollTop': $target.offset().top
}, 900, 'swing', function () {
window.location.hash = target;
});
});
});
Hi @customyou,
Thanks for the update. We’re happy we were able to help! I’m going to mark this as resolved as this is fixed now. Feel free to start a new thread if you have any more questions.
All the best,
Omar
