• Resolved tpm00304

    (@tpm00304)


    Does somebody have some issue?
    when clicking the tab, the view auto slide.
    at the first, I doubt the theme importer have a conflict
    but after I deactivate all plug-in except for woocommerce, it still active the weird view animation, even though a single tab.

    and I bought the theme from HashThemes, but the supporter replied to me “the theme does not consist of any code that moves scroll to the top on clicking the tab.”

    I have no idea to deal with this issue

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support Gabriel – a11n

    (@gabrielfuentes)

    Hi there! 👋

    Would you mind temporarily switching to Storefront Theme to see if that resolves the issue?

    If it does resolve the issue, then is the theme that is causing this issue. So please reach out to your theme’s developers for a solution.

    Hope that helps! 🙂

    Thread Starter tpm00304

    (@tpm00304)

    Hi @gabrielfuentes,
    thanks for your suggestion,
    but frankly speaking, the theme is not free so I don’t want to change

    I have searched the same issue, somebody changed another theme, and worked so was I.
    But I prefer the theme now, I will ask the theme plug-in Supporter again to find help.

Viewing 2 replies - 1 through 2 (of 2 total)

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