Tablet Menu Toggle Unresponsive

Resolved ac3636
(@ac3636)

6 years ago

Hi,

Firstly, thank you for the plugin, it has been a great addition to my website.

I have hit a slight problem.

Desktop menu is working well.
Mobile menu is working well.
Tablet menu is not working.

The menu toggle is totally unresponsive both opening and closing. Also, I have set it so that the sub menus are not visible and it is simply the top level menu showing but it is showing a small amount of the background of the submenu between the top level menu items.

Any help with these two issues would be appreciated as long as it won’t affect how the other menus are working.

Thanks in advance.

Viewing 11 replies - 1 through 11 (of 11 total)

Plugin Author megamenu
(@megamenu)

6 years ago

Hi ac,

Please can you post a link to your site so I can take a look?

Regards,
Tom

Thread Starter ac3636
(@ac3636)

6 years ago

Hi Tom,

Thanks for looking at this.

The link is: https://armequipment.co.uk

I have just disabled the maintenance mode so hopefully, you should be able to get it.

Andy

Plugin Author megamenu
(@megamenu)

6 years ago

Hi Andy,

Thanks.

Are you familiar with Child Themes and editing the header.php file?

The easiest way to fix this would be to remove this “main-navigation” class from the page:

https://screencast.com/t/bn6GHNHO

Regards,
Tom

Thread Starter ac3636
(@ac3636)

6 years ago

Hi Tom,

Not overly familiar and not sure how to access the child theme.

I did disable the element through inspection and it took away the entire menu.

I can live with the small gaps between the menu items but the unresponsive tablet menu toggle is the main issue. The menu links work fine which is good but ideally the menu would be hidden initially and then the user can click the menu to expand and close.

As I say on mobile this works fine just not the tablet.

Sorry if I have missed the point.

Plugin Author megamenu
(@megamenu)

6 years ago

Hi Andy,

I’ve written a guide for StoreVilla here:

https://www.megamenu.com/documentation/storevilla/

There are plugins you can use to create a child theme, one is called Child Theme Configurator. I just used it myself and it seems to work well with the default settings.

You will lose the full width red background you have, but let me know once you have followed the guide and we can add that back in with some custom CSS.

Regards,
Tom

Thread Starter ac3636
(@ac3636)

6 years ago

Hi Tom,

Ok, so I used the Child Theme Configurator to create the child theme for storevilla.

The Live Preview seems to show the menu working across the desktop mobile and tablet but the rest of the page has gone very messy.

Forgive the ignorance but do I activate the new child theme and it will import some of the parent stylings? It seems to be more than just the red background that doesn’t work.

Many thanks,
Andy

Plugin Author megamenu
(@megamenu)

6 years ago

Hi Andy,

Yes, you would need to activate the child theme too. It should look identical to your parent theme (until you make changes to it).

Regards,
Tom

Thread Starter ac3636
(@ac3636)

6 years ago

Hi Tom,

Great, was a bit wary as I have broken a few things previously but activated the child theme and just had to change some of the generic theme settings but that should be a quick fix.

Please can you advise on how to get the full red menu back using the CSS?

Thanks again for your support
Andy
Plugin Author megamenu
(@megamenu)

6 years ago
Hi Andy,

That’s looking better. To restore the background color, please go to Appearance > Customize > Additional CSS and add the following:
```
#site-navigation {
    background: #ed1b2e;
}
```
Regards,
Tom
Thread Starter ac3636
(@ac3636)

6 years ago

Perfect, that has sorted everything out now.

Fantastic support for a great product.

Plugin Author megamenu
(@megamenu)

6 years ago

Hi Andy,

Great stuff. Thanks for the review! 🙂

Regards,
Tom

Viewing 11 replies - 1 through 11 (of 11 total)

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