Tabs

  • Resolved croner

    (@croner)


    6 months, 1 week ago

    i have a tab on my site, its pulling dynamic data from shopify products, i used a short code from the content tab and choose dynamic tags and then shortcode i inserted the shorcode and the info is being diplayed at the back end and on the Elementor editor however at the elementor preview front end its not showing what could be the reason

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  • Sophia Support

    (@marsismyhome)

    6 months, 1 week ago

    Hi.

    Thank you for choosing our product.

    Please Navigate to Tools > Site Health > Info (tab) and click on the “Copy site info to clipboard” button, then send the information to our email: [email protected]

    Also, navigate to Tools > Export – choose All Content click on Download Export File, and then send this file to our email as well.

    We will analyze your system and replicate the same case. This will help us debug the issue much easier and provide a faster solution.

    P.S. Please don’t forget to mention the support URL from ww.wp.xz.cn.

    Kind regards, Sophia

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