• Hi there

    I’m trying to change the order of the product tabs, but it doesn’t seem to be working. This is what I did:

    • I went to General Settings > Default Tab Position.
    • I selected “In between Description and Additional Information”, which corresponds to position 11.
    • I saved the settings and also cleared the cache, just to be sure.

    However, nothing changes on the product page. The tab still appears as the first tab, while I really want the product description to be shown first and this tab to appear after it.

    Could you please check what might be causing this and how I can make the product description the first tab again?

    Thank you in advance for your help.

    Kind regards,
    Denise van Lent

    The page I need help with: [log in to see the link]

Viewing 6 replies - 1 through 6 (of 6 total)
  • Plugin Author Web Builder 143

    (@webbuilder143)

    Hi @lekkerinjevacht ,

    Thanks for your question!

    Just to clarify how the Default Tab Position setting works:
    This option only defines the default value that will be pre-filled when creating new tabs. It does not update or reorder the position of tabs that were created earlier. The note under that setting also mentions this: “This value will be auto-filled into the tab position field when creating a new tab.

    In your case, the existing tab was likely created when the default position was different (possibly 0 or a value lower than 10). So even after changing the default setting, that specific tab still keeps its original position, which makes it appear before the Description tab.

    To fix it:

    1. Edit the tab you created.
    2. Adjust its Tab Position manually to any value higher than the Description tab (e.g., 11).
    3. Save the tab.
    4. Clear any cache if active.

    After updating the position directly on the tab itself, it should display in the correct order.

    If you still face issues, feel free to share more details and we will be happy to help further.

    @webbuilder143 This exact same thing is happening to me! I have re-ordered it as per all of the instructions and it still won’t move behind the ‘description’ tab which I need it to do.

    Plugin Author Web Builder 143

    (@webbuilder143)

    Hi @bethpaintman
    In our previous message, we mentioned that the Default Tab Position setting does not change the order of existing tabs. It only provides a prefilled value in the order field when creating a new tab. If you followed all the steps correctly and are still facing the issue, it may be specific to your site. Are you using any custom code snippets or other plugins related to product tabs?

    Thread Starter Lekkerinjevacht

    (@lekkerinjevacht)

    Hi,

    I appreciate the proposed solution and I have tried it 1) edited the tab 2) saved 3) adjusted tab position 4) cleared cache and nothing happens. Could we please investigate this further? Which information do you need from me? I am using Woocommerce, the theme normally puts the description as the first tab and the extra information second.

    Thank you for the time and effort!

    Denise

    Plugin Author Web Builder 143

    (@webbuilder143)

    @lekkerinjevacht
    If the issue still persists, it may be site-specific. For further detailed debugging, could you please contact us using the contact form on our website?

    Plugin Author Web Builder 143

    (@webbuilder143)

    Hi all,

    We recently received a similar issue through our website’s contact form. While debugging that site, we found that the problem was caused by their theme. The theme includes a built-in tab management option, and that feature overrides WooCommerce’s default tab arrangement functionality.

    In their case, we suggested the code snippet below to re-enable WooCommerce’s default tab arrangement behavior. If anyone else is facing a similar issue, please try adding the snippet to your active child theme’s functions.php file or apply it using a code-snippet plugin.

    add_action('init', function() {
    if ( function_exists('woocommerce_sort_product_tabs') ) {
    add_filter('woocommerce_product_tabs', 'woocommerce_sort_product_tabs', 9999);
    }
    });
Viewing 6 replies - 1 through 6 (of 6 total)

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