• Resolved whenrabbitzattack

    (@whenrabbitzattack)


    Hi there,

    I’m experiencing some loading issues with the tabs plugin. When you open the page on which the tabs are it loads in with all the tabs and tab content open vertically underneath each other. So all the tabs header title, subtitle and image are stacked on top of each other and all the content is open underneath that, if you refresh the page it loads fine. It only does this if you navigate to the tabs page in the same window, if you open it in a new window it loads fine.

    I have added our shop page as an example. Once you open the shop page, please select the ‘SOLAR’ category, when it redirects to the solar page in the same window you should see what I mean about the loading. Then once you refresh the page the tabs should load the way it’s meant to. If you click to open the solar page in a new window from the shop page it also loads fine.

    I’m not sure if this is a problem with the plugin or with our theme.

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author biplob018

    (@biplob018)

    Hi @whenrabbitzattack

    We are sorry for the delayed reply. hope you doing well.

    We checked your websites and hope it’s doing well and you solved the issues. After discus with our developer team, they figure out that you add a shortcode into ajax data while ajax can’t load custom CSS or js and created some wrong format into your sites.

    As we figure out the issues today while checking your sites, happy to say as you solve these issues earlier.

    Thank You

    Thread Starter whenrabbitzattack

    (@whenrabbitzattack)

    Hi,

    Could you please elaborate further on what exactly the issue is and how we can fix it as we are still experiencing this problem.

    Plugin Author biplob018

    (@biplob018)

    Hi @whenrabbitzattack

    This thread has been inactive for a bit, so I’m going to mark it as Resolved now. Please feel free to open a new one if you have any further questions.

    Cheers!

Viewing 3 replies - 1 through 3 (of 3 total)

The topic ‘Tabs loading incorrectly’ is closed to new replies.