• Resolved mhmuc

    (@mhmuc)


    Hi,

    the tabs in the filter settings like “general” in the design-tab aren’t working in the current WP release for some reasons.

    Cheers!

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author WBW Plugins

    (@woobewoo)

    Hello @mhmuc,
    Thank you for contacting us regarding your question.

    – Clear site cache, minified CSS and JS, browser cache.
    – Make sure you are using the latest versions of the plugin: Free version 1.4.6 and Pro version 1.4.7
    – Please try to deactivate all your plugins one by one and check the issue. Thus you will find out which plugin causes the error.
    If it won’t help, try to switch temporarily to a standard WordPress theme.
    Afterward, let us know about the result. This will help our developers to solve your problem faster.

    More: https://woobewoo.com/documentation/help-us-to-solve-your-problem-faster/

    Thread Starter mhmuc

    (@mhmuc)

    Hi. Thanks for coming back to me so quickly.
    Actually it was the plugin “WP-DATA-Access”. I don’t see why this is interferring, as it doesn’t have anything to do with woocommerce.

    Plugin Author WBW Plugins

    (@woobewoo)

    Hi,

    Check if this plugin issues any error in the developer console, then it can interrupt the execution of scripts on the page and cause similar problems.

Viewing 3 replies - 1 through 3 (of 3 total)

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