There are a few troubleshooting steps that can be followed.
Sometimes this happens if the shortcodes have been copied & pasted into the visual editor as when they are displayed as shortcodes, extra or incorrect characters may be picked up. To do this delete each shortcode and retype it manually.
Incompatibility with a theme is another thing that we would normally investigate. This involves temporarily switching to a default WordPress theme and checking whether the tabs appear.
I don’t think theme issue is likely to be the case on your site (assuming you are using the version of Minamaze on the ww.wp.xz.cn themes directory) as the themes hosted on ww.wp.xz.cn have to be written to the same standards that the plugin is designed to work with. Also to check, I have just installed the Minamaze theme on one of my test sites and the tabs appear exactly as I would expect them to.
The other potential issue that might cause this is a plugin conflict. To investigate whether this is the case, temporarily deactivate ALL plugins except Tabby Responsive Tabs. If the tabs then appear after reloading the site in the browser, reactivate the plugins one-by-one until the issue reoccurs – this will indicate which plugin has the conflict and where to focus further troubleshooting.
hi,
thank you very much for your quick reply on this issue.
a) changed theme – still the same problem, so minamaze is working fine.
b) deactivated all plugins – still the same
c) checked the text versions and have seen, that there where tags around the [tabby] tags - deleted them - and the tabs are working fine now!
thank you very much!
best regards,
mf
… there where <code>tags around the [tabby] tags …
That can happen when the sample shortcodes are copied & pasted into the site in the visual editor from a sample page rather than being typed directly as the code to prevent the shortcode from being processed on the example site is also copied. I’m glad you managed to fix it.
If you like the plugin and you’d like to review it, you can do this at the bottom of this page: https://ww.wp.xz.cn/support/view/plugin-reviews/tabby-responsive-tabs
