tags function not working on new/edit posts

  • Resolved magslhalliday

    (@magslhalliday)


    14 years, 5 months ago

    I’m running a simple install of WordPress, with around 11 plug-ins, a customised 3rd party theme and on 5.1.56 of MySQL.

    For this site, I’m using the default WordPress tags widget rather than a 3rd party plug-in. This widget is no longer working. It also doesn’t work under 3.2.2.

    I can type in the box, but clicking on ‘Add’ does not add the tags.
    I can click on the ‘choose from most used tags’ link but nothing happens.

    I’ve tried clearing the browser cache, and this makes no difference.
    I’ve also tried disabling all plug-ins, but it’s made no difference.
    I’ve tried an automatic re-install of wordpress from within the dashboard: the problem remains. (I’ve also tried reverting to 3.2.)

    I’ve yet to try a manual FTP reinstall of wordpress, as I have limited time to admin the site now.

Viewing 5 replies - 1 through 5 (of 5 total)
  • esmi

    (@esmi)

    14 years, 5 months ago

    Have you tried:

    – deactivating all plugins to see if this resolves the problem. If this works, re-activate the plugins one by one until you find the problematic plugin(s).

    – switching to the Twenty Eleven theme to rule out any theme-specific problems.

    – resetting the plugins folder by FTP or PhpMyAdmin. Sometimes, an apparently inactive plugin can still cause problems.

    .

    Thread Starter magslhalliday

    (@magslhalliday)

    14 years, 5 months ago

    Thanks, but I’ve already tried disabling all the plug-ins, as I said in my initial post.

    I’ve just tried renaming the plugin folder and that’s made no difference to the problem.

    One new quirk I have found is that if I use the ‘quick post’ function I can add tags. However, that’s not the most efficient use of my time.

    Thread Starter magslhalliday

    (@magslhalliday)

    14 years, 5 months ago

    Just tried a full upgrade via FTP and this has made no difference. I’ve also tried using an alternative browser but still get nothing.

    Thread Starter magslhalliday

    (@magslhalliday)

    14 years, 5 months ago

    Found it – the theme is a customized 3rd party one. Got a fresh copy and it solved the problem.

    Now just need to recall all the customization!

    Moderator keesiemeijer

    (@keesiemeijer)

    14 years, 5 months ago

    It’s best to create a child theme for your customizations.

Viewing 5 replies - 1 through 5 (of 5 total)

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