• Resolved Adrian

    (@wacefrontmedia)


    Hello,

    We have been noticed recently that the Tax has been undercalculating. We have the tax rate set to 5%. Here are the settings https://prnt.sc/12rpbdh

    Here is an example of an order with it undercalculating. https://prnt.sc/12rpdts

    I am currently on RestroPress Version 2.8

    What can we do to fix this? please and thanks!

    The page I need help with: [log in to see the link]

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Author Nirmal Kumar Ram

    (@sagarseth9)

    Hello Adrian,

    We are releasing an update that will have this issue resolved.

    Regards
    Nirmal

    Thread Starter Adrian

    (@wacefrontmedia)

    Ok great thanks

    Thread Starter Adrian

    (@wacefrontmedia)

    Hello, do you have an approximate date when this update will be?

    maxatkynda

    (@maxatkynda)

    We are also having issues with tax miscalculating. Currently, the tax is calculating correct for us but if you select multiple quantities of an item the tax remains the same as if it was a single item.

    Plugin Author Nirmal Kumar Ram

    (@sagarseth9)

    Hello @maxatkynda and @wacefrontmedia,

    We have resolved this issue with the new update.

    Kindly update to RestroPress 2.8.1 and let us know if it works fine now?

    Regards,
    Nirmal

Viewing 5 replies - 1 through 5 (of 5 total)

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