Tax missing from invoice

  • Resolved Cosmic Jamie

    (@cosmicjamie)


    1 year, 2 months ago

    Hello, our client’s tax settings are all configured and the buyers are being charged VAT, however the tax statement is missing entirely from the invoice document.

    How can I reinstate this?

    Key WooCommerce settings:

    • Enabled taxes
    • Yes, I will enter prices inclusive of tax
    • Display prices in the shop: Including tax
    • Display prices during basket and checkout: Including tax
    • Display tax totals: As a single total
    • “Standard” tax rates: GB / 20%

    Key PDF Invoices & Packing Slips for WooCommerce settings

    • Template: Simple
Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Contributor Yordan Soares

    (@yordansoares)

    1 year, 2 months ago

    Hi @cosmicjamie,

    ​Could you please send me the order details of the last order placed in your store? Like this:

    ec3fa15c38aed234e9c9accb059d97f4.png

    This is an example screenshot of the order details from a sample order.

    Thread Starter Cosmic Jamie

    (@cosmicjamie)

    1 year, 2 months ago

    Yes of course:

    I notice it doesn’t have the tax line like your example does.

    Plugin Contributor Yordan Soares

    (@yordansoares)

    1 year, 2 months ago

    Thanks for sharing that screenshot, @cosmicjamie:

    It seems that the tax for this order is zero (0), and WooCommerce hides zero taxes by default.

    That said, with the following code snippet you can disable this behavior:

    /**
     * WooCommerce:
     * Shows zero taxes (disabled by default)
     */
    add_filter( 'woocommerce_order_hide_zero_taxes', '__return_false' );
    add_filter( 'woocommerce_cart_hide_zero_taxes', '__return_false' );

    If you haven’t worked with code snippets (actions/filters) or functions.php before, read this guide: How to use code snippets.

    We also have a blog post here that you may find helpful about adding custom code to your site.

Viewing 3 replies - 1 through 3 (of 3 total)

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