Taxonomy List doesn’t work

  • Resolved dreamytravelstory

    (@dreamytravelstory)


    2 weeks, 1 day ago

    Hi,

    The widget “Taxonomy List” doesn’t filter the products for taxonomy. Once clicked, it shows always all the products available, not only the ones of the selected taxonomy.

    Thank you for the help

    The page I need help with: [log in to see the link]

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  • Sophia Support

    (@marsismyhome)

    2 weeks ago

    Hi.

    Thank you for choosing our product.

    Please Navigate to Tools > Site Health > Info (tab) and click on the “Copy site info to clipboard” button, then send the information to our email: [email protected]

    Also, navigate to Tools > Export – choose All Content click on Download Export File, and then send this file to our email as well.

    We will analyze your system and replicate the same case. This will help us debug the issue much easier and provide a faster solution.

    P.S. Please don’t forget to mention the support URL from ww.wp.xz.cn.

    Kind regards, Sophia

Viewing 1 replies (of 1 total)

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