Taxonomy Lost

  • Resolved Anonymous User 13675779

    (@anonymized-13675779)


    6 years, 8 months ago

    Set my taxonomy for filtering based on categories and keywords. I modified a tag and it looks like the entire taxonomy is now missing.

    Is there a place where this is logged or able to be bulk updated? The filtering and taxonomy are essential.

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author Mark Zahra

    (@markzahra)

    6 years, 7 months ago

    @bennychains what filtering and taxonomies are you referring to here? These features are typically from premium add-ons, so you’ll need to open a premium support ticket here – https://www.wprssaggregator.com/contact – this forum is for questions related to the free plugin only.

    Thread Starter Anonymous User 13675779

    (@anonymized-13675779)

    6 years, 7 months ago

    Why did it take 4 weeks to reply? Obviously I paid for the premium features but because of the many issues and your delayed support, I opted to refund. I recommend you shut down the WordPress channel.

    Plugin Author Mark Zahra

    (@markzahra)

    6 years, 7 months ago

    We missed a few threads recently as our support team has been travelling and working. We’re back to normal as of next week so I’ll be sure we don’t let this happen again. I apologise for the wait, it’s certainly not typical for us.

Viewing 3 replies - 1 through 3 (of 3 total)

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