Techinal Error: mail from my WP “WordPress get error with your theme”

(@ghery)

Hi, today I get an email from my WP that say that there’s a problem with my theme OceanWP.

There’s a link to go to error : https://www.popolodellaluce.org/wp-admin/admin.php?action=powerpress-ep-box-options&KeepThis=true&

And I get this error

Dettagli dell'errore
====================
Un errore di E_ERROR è stato causato nella linea 288 del file /web/htdocs/www.popolodellaluce.org/home/wp-content/themes/oceanwp/inc/third/class-gutenberg.php. Messaggio di errore: Uncaught Error: Call to a member function is_block_editor() on null in /web/htdocs/www.popolodellaluce.org/home/wp-content/themes/oceanwp/inc/third/class-gutenberg.php:288
Stack trace:
#0 /web/htdocs/www.popolodellaluce.org/home/wp-includes/class-wp-hook.php(292): OceanWP_Gutenberg_Editor->gutenberg_editor_style()
#1 /web/htdocs/www.popolodellaluce.org/home/wp-includes/class-wp-hook.php(316): WP_Hook->apply_filters()
#2 /web/htdocs/www.popolodellaluce.org/home/wp-includes/plugin.php(484): WP_Hook->do_action()
#3 /web/htdocs/www.popolodellaluce.org/home/wp-content/plugins/powerpress/powerpressadmin-jquery.php(1367): do_action()
#4 /web/htdocs/www.popolodellaluce.org/home/wp-content/plugins/powerpress/powerpressadmin-jquery.php(1243): powerpress_admin_jquery_header()
#5 /web/htdocs/www.popolodellaluce.org/home/wp-content/plugins/powerpress/powerpressadmin.php(127): powerpress_admin_jquery_init()
#6 /web/htdocs/www.popolodellaluce.org/home/wp-includes/class-wp-hook.php(292): powerpress_admin_init()
#7 /web/htdoc

The page I need help with: [log in to see the link]

Viewing 7 replies - 1 through 7 (of 7 total)

Abhishek
(@abhikr781)

5 years, 2 months ago

Hello,

Please share the steps to reproducce the error.

Try to disable all the nonocean plugin and check if it is working or not. If yes, enable the one by one plugin, and refresh the page after enabling each plugin, to check the conflict issue.

Thread Starter Ghery
(@ghery)

5 years, 2 months ago

The problem arises between the OceanWP theme and the powerpress plugin.
With the default theme, if I click on the link (https://www.popolodellaluce.org/wp-admin/admin.php?action=powerpress-ep-box-options&KeepThis=true&) I get a voice settings screen (https://www.popolodellaluce.org/wp-content/uploads/2021/04/powerpress-options.jpg), while with the ocean theme I get the above error, hence the wordpress email with critical error.

Abhishek
(@abhikr781)

5 years, 2 months ago

Hello,

Thank you for your confirmation, Kindly share the steps to replicate the issue so I can download the plugin and try to replicate the issue on our end, If we found any such issue I will pass this issue to the concerned dev team to look into it. and I’ll request you to reach to the plugin support team also.

Thread Starter Ghery
(@ghery)

5 years, 2 months ago

HI @abhikr781: here I am!

1) Download & Active https://ww.wp.xz.cn/plugins/powerpress/
2) Configure the Podcast channel as you want.
3) Create a new episode (alias a new post)
4) In the bottom of post editing page click on “Entry box setting” with a icon of gear (https://www.popolodellaluce.org/wp-content/plugins/powerpress/images/outline_settings_24px.svg)

After I click on this setting I start to receive the mail from my wordpress mail-daemon.

Thank you

Thread Starter Ghery
(@ghery)

5 years, 1 month ago

Edit: with OceanWP 2.0.7 I get the same problem.

Abhishek
(@abhikr781)

5 years, 1 month ago

Hello,

Tried but unable to replicate the issue. Would you so kind to open a ticket at our help desk so we can take a closure to look into the issue and able to provide your solution.
https://docs.oceanwp.org/article/762-how-can-i-get-support

Thread Starter Ghery
(@ghery)

5 years, 1 month ago

Done! I’ve write of yours support service throughout email. Thanks

Viewing 7 replies - 1 through 7 (of 7 total)

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