Technical support form

  • Resolved reivilob

    (@reivilob)


    1 year, 2 months ago

    Hi

    The technical support form integrated to the plugin admin interface is not sending mail
    Button change on submit to “Sending…”, stay like this and nothing sent in the mail logs.

    (Mail are sent correctly by all other plugins of forms on the site)
    Same situation on 2 different websites

    Best regards
    Olivier

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support Akshay A

    (@akshaycode1)

    1 year, 2 months ago

    Hi,

    Thank you for reaching out to us. We have raised a GitHub ticket regarding this concern and it will be addressed in the upcoming update. We kindly request your patience in the meantime.

    Here is the Ticket.

    Plugin Support Akshay A

    (@akshaycode1)

    1 year, 2 months ago

    Hi,

    We have just released an update version 3.12.9.1, in which we have fixed this issue. Kindly update the plugin to the latest version and give it a try.

    Thread Starter reivilob

    (@reivilob)

    1 year, 2 months ago

    thanks a lot !
    will try next time i need help
    I obtained an answer from the wordpress forum about my last question

    Best regards
    olivier

Viewing 3 replies - 1 through 3 (of 3 total)

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