• Resolved Webface

    (@webfacedesign)


    Hi,

    somehow the variable: %CATEGORY_SCORE_Name% does not work while this one: %CATEGORY_POINTS_Name% does. The score is always 0 even though there are points given for this category.
    Do you have some kind of documentation on how to set up categories correctly or should it work as described above?

    Thanks
    Jonas

Viewing 15 replies - 1 through 15 (of 16 total)
  • sumitsanadhya

    (@sumitsanadhya)

    Hi @webfacedesign

    You can check the below-given link for documentation. Let me know if you need more help.

    https://quizandsurveymaster.com/docs/advanced-topics/multiple-category-support/

    Regards,
    sumit

    Thread Starter Webface

    (@webfacedesign)

    Hi @sumitsanadhya

    thanks for your quick reply and the link to the documentation!
    Unfortunately it does not seem to work. I don’t see what I did wrong.
    I recorded a short video so you can see my setup:
    https://youtu.be/tdWlgymNjYE

    srothgitta

    (@srothgitta)

    Hi all,
    i am having the same issue. Points work, percentage does not.

    Wonder how to resolve this?!

    Thanks.

    Thread Starter Webface

    (@webfacedesign)

    Hi @sumitsanadhya

    Is there an update? Is there a bug or did I do something wrong?

    DarthJay

    (@darthjay)

    I am having the same issue, but neither category score or points work for me. It was working fine until I upgraded to the latest version of the plugin (7.3.14). I’m guessing something is broken in the latest update even though it says they fixed a bug with it.

    sumitsanadhya

    (@sumitsanadhya)

    Hi @webfacedesign

    Can you please share the Quiz link?

    Regards,
    sumit

    Thread Starter Webface

    (@webfacedesign)

    sumitsanadhya

    (@sumitsanadhya)

    Hi @webfacedesign

    Can you please change the Grading System to both in the quiz options tab and then check. If you still face the same issue then please share the screenshot of the quiz option tab.

    Regards,
    sumit

    Thread Starter Webface

    (@webfacedesign)

    Hi @sumitsanadhya

    thanks for getting back.
    here is a link to a screenshot:
    https://drive.google.com/file/d/1xo4ETaO2fkE8XL2Ecx1OO3aGm_wjCYrf/view?usp=sharing

    The option “both” did not wort unfortunately.

    Regards
    Jonas

    sumitsanadhya

    (@sumitsanadhya)

    Hi Jonas,

    Great, then proceed to select the correct answer for each question. Hope your issue will get resolved.

    Screenshot: https://nimb.ws/aSF15L

    Regards,
    sumit

    DarthJay

    (@darthjay)

    @webfacedesign @sumitsanadhya

    I think I figured out what is going on and it doesn’t have to do with question type or if a correct answer is chosen. It looks like the case sensitivity on categories has been turned on (at least for me). I have a question category called “Believe”. It used to be that when I put the variable on my results page, I would put it as “%CATEGORY_POINTS_BELIEVE%” and it would show my points value for that category, but it stopped doing so and was showing a point value of 0. On a hunch, I looked at my category and saw it was in the system as “Believe” (initial cap). When I changed my variable on the results page to “%CATEGORY_POINTS_Believe%” it started showing my point values again.

    • This reply was modified 4 years ago by DarthJay.
    • This reply was modified 4 years ago by DarthJay.

    Hi @darthjay @webfacedesign @srothgitta

    You need to add the exact category name then it will resolve your issue. Please let me know if you need more help.

    Regards,
    sumit

    Thread Starter Webface

    (@webfacedesign)

    Hi @sumitsanadhya

    thanks for getting back.
    I did use the name of the category. As you can see in the video I posted I used the exact name of the category for the points and the score. The points work while the score doesn’t.

    So the name is “Wurzelchakra”.
    I use this codes:
    %CATEGORY_SCORE_Wurzelchakra%
    %CATEGORY_POINTS_Wurzelchakra%
    The points work while the score does not.

    When I use a lowercase “w” points don’t work too (as expected).

    Also thanks for your engagement @darthjay !
    Does the score code work for you? In your case like this:
    %CATEGORY_SCORE_Believe%

    • This reply was modified 3 years, 12 months ago by Webface.

    Hi @webfacedesign

    For Grading System -> Points

    %CATEGORY_POINTS_X% will work.

    %CATEGORY_SCORE_X% will not work.

    You need to check a correct answer in order for %CATEGORY_SCORE_X% to work.

    Please let me know if you still face the same issue.

    Regards,
    sumit

    I have the same problem and at first I thought that something changed with the shorcodes. But actualy I found that all the categories set for questions are removed. I tried to set all the categories again, save them, but when I reload the page and open the question for editing none categories are selected. So the plugin does not save selected categories for questions. I tried deleting the category and creating it anew but still can not save the settings for categories, so no quizes using categories are working any more for me.

    PLEASE HELP! 🙁

    https://www.gyvybesenergija.lt/testai/cakru-testas-bendras-2/

    • This reply was modified 3 years, 8 months ago by LinaTaro.
Viewing 15 replies - 1 through 15 (of 16 total)

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