Template Library never loads

  • Donna Fontenot

    (@cavalierlife)


    7 months ago

    Clicking the Template Library link in the editor brings up the message:

    Template Library
    Choose a template from the library.

    And under that, the little spinning wheel just turns and turns forever, never loading the library.

    Tried on different browsers, different days. Running on localhost but it’s worked fine there before. (Been working on this local site for a couple of months. Left it alone for a couple of weeks and now coming back to make changes, this happens). Plugin is version 2.1.3

Viewing 2 replies - 1 through 2 (of 2 total)
  • fullbl

    (@fullbl)

    7 months ago

    Same problem here. Searching into the code, it seems there is an api call to https://cgw.motopress.com/wp-json/getwid-templates-server/v1/get_templates, which returns an error

    Plugin Support Eugene White

    (@eugenewhite)

    7 months ago

    Hello there!

    Sorry to hear that you faced such an issue with our Getwid plugin, specifically with the Template Library block.

    Please be informed that our developers are aware of this problem and are currently working on a solution. 

    We expect it to be resolved soon, and we’ll let you know when we receive an update on this. 

Viewing 2 replies - 1 through 2 (of 2 total)

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