Template Not Completely Saving

  • Resolved dmkjr

    (@dmkjr)


    7 years, 1 month ago

    Upon saving a template when using Custom Fields (CustomPress), the import works fine. When I go to edit the template, all appears EXCEPT the Custom Fields — it’s like they aren’t saving in the template or at least I cannot see the Custom Fields. Any ideas?

    I have the Pro version but have yet to hear back on other tickets to SmackCoders, so I’m checking the community.

Viewing 1 replies (of 1 total)
  • smacksupport

    (@smacksupport)

    7 years ago

    Hi,

    Sorry for the late response

    Already saved existing mapping template can be seen inside the Manager section of our Plugin. When you use the same CSV file which is available inside the Saved template section next time, you will be asked to pick the existing templates before proceeding into the mapping section. Choose the template you want, and move on to the mapping section. Doing this will help you to map all the core and custom fields without any problem. Hope it helps.

    To get more technical help for our Pro product, Kindly write to us at support[at]smackcoders[dot]com.

    Thanks.

Viewing 1 replies (of 1 total)

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