Terrible

  • imixwhatilike

    (@imixwhatilike)


    1 year ago

    i got got. i paid $120 for a plugin that freezes constantly and in almost one week now ive made it to a now 14% optimization and it is AGAIN frozen there. “Support” tells me to download a tools plugin which does nothing and they offer no clear explanation how to use the tools plugin or what needs to be done to correct the initial plugin which has never worked! ive asked for a refund but i just get responses days later telling me again about this mysterious tools plugin and meanwhile im out good money and have nothing for it but a frozen 14%. 🙄

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  • Imagify Support

    (@adinawpmedia)

    1 year ago

    Hi @imixwhatilike ,

    I’m truly sorry to hear about your experience with our plugin!

    The Imagify Tools plugin is a simple diagnostic tool designed to check the connection between your site and our optimization servers – it doesn’t require complex setup and is only meant to help us identify what might be causing the issue.


    If you’re still facing problems, I strongly encourage you to reply directly to your existing support ticket. The team is here to help and will make sure your case is resolved with a satisfactory outcome, whether that’s fixing the issue or processing a refund if needed.

    We really appreciate your patience and would love the chance to make this right!

    Thank you so much,
    The Imagify team

Viewing 1 replies (of 1 total)

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