Terrible support, horrible plugin

  • mkulgin

    (@mkulgin)


    3 years, 1 month ago

    I do not advise anyone to buy the plugin. We made a mistake and bought it – the site began to slow down. We wrote to technical support, asked to sort it out. Passed a month – no result. We even made a test environment for them to help us find the source of the problems. No result. We will write a email requesting a refund for the paid version of the plugin. They don’t want to work and don’t appreciate their customers.

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  • Plugin Support vupdraft

    (@vupdraft)

    3 years, 1 month ago

    We do apologise for the delay, the plugin is under new ownership which has caused a delay in our response time.

    We have already issued the refund.

    We have been able to pinpoint the issue you were experiencing
    It appears that some of your pages have a high number of outgoing links, ranging from 100 to 500+.
    The more outgoing links a page has, the harder the plugin works to generate all of them on the page.
    We have observed that this can cause significant slowdowns in the page loading time.

    To address this issue, we recommend limiting the number of outgoing links for each page.
    This will help to reduce the workload on the plugin and improve the overall performance of your website.

    We are currently working on a solution that will enable all pages regardless of the number of outgoing links to load equally as fast.

Viewing 1 replies (of 1 total)

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