Test email From Name bug

  • Resolved robokev

    (@robokev)


    1 year, 3 months ago

    When you send a test email it uses the Site Title (defined in the Site Identity settings by Customizer) as the From Name instead of the From Name defined in the SureMail connection. This happens regardless of whether the “Force From Name” option is selected in the SureMail connection.

    I am using SMTP2GO.

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  • Plugin Support Avinash Kumar Sharma

    (@avi1020p)

    1 year, 3 months ago

    Hello @robokev,

    I tested this scenario on my end, and everything is working as expected. To help us troubleshoot further, could you please email us at [email protected] with additional details on how to replicate the issue? This will allow us to investigate the situation and provide you with an appropriate solution.

    Best regards,
    Avinash

    Thread Starter robokev

    (@robokev)

    1 year, 3 months ago

    I apologize. I was able to consistently replicate the described behavior before reporting it (I am always careful to do that), but I cannot replicate it now. Please close this ticket.

Viewing 2 replies - 1 through 2 (of 2 total)

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