Test message not coming through

Resolved

(@rochrunner)

I’ve been away from WP development for too long and seem to have forgotten a lot of what I knew. Anway, I’m trying to fix a site’s contact form by using SMTP to my web hosting company’s (IONOS) servers. When sending the test message, from what I can make out in the log it succeeded but I’m not getting the emails in my inbox or in the spam folder. Any ideas?

2025-06-04 14:38:35 Connection: opening to smtp.ionos.com:587, timeout=300, options=array()
2025-06-04 14:38:35 Connection: opened
2025-06-04 14:38:35 SMTP INBOUND: "220 perfora.net (mreueus002) Nemesis ESMTP Service ready"
2025-06-04 14:38:35 SERVER -> CLIENT: 220 perfora.net (mreueus002) Nemesis ESMTP Service ready
2025-06-04 14:38:35 CLIENT -> SERVER: EHLO annieswoolworks.com
2025-06-04 14:38:35 SMTP INBOUND: "250-perfora.net Hello annieswoolworks.com [74.208.57.236]"
2025-06-04 14:38:35 SMTP INBOUND: "250-8BITMIME"
2025-06-04 14:38:35 SMTP INBOUND: "250-SIZE 141557760"
2025-06-04 14:38:35 SMTP INBOUND: "250 STARTTLS"
2025-06-04 14:38:35 SERVER -> CLIENT: 250-perfora.net Hello annieswoolworks.com [74.208.57.236]250-8BITMIME250-SIZE 141557760250 STARTTLS
2025-06-04 14:38:35 CLIENT -> SERVER: STARTTLS
2025-06-04 14:38:35 SMTP INBOUND: "220 OK"
2025-06-04 14:38:35 SERVER -> CLIENT: 220 OK
2025-06-04 14:38:35 CLIENT -> SERVER: EHLO annieswoolworks.com
2025-06-04 14:38:35 SMTP INBOUND: "250-perfora.net Hello annieswoolworks.com [74.208.57.236]"
2025-06-04 14:38:35 SMTP INBOUND: "250-8BITMIME"
2025-06-04 14:38:35 SMTP INBOUND: "250-AUTH PLAIN LOGIN"
2025-06-04 14:38:35 SMTP INBOUND: "250 SIZE 141557760"
2025-06-04 14:38:35 SERVER -> CLIENT: 250-perfora.net Hello annieswoolworks.com [74.208.57.236]250-8BITMIME250-AUTH PLAIN LOGIN250 SIZE 141557760
2025-06-04 14:38:35 Auth method requested: UNSPECIFIED
2025-06-04 14:38:35 Auth methods available on the server: PLAIN,LOGIN
2025-06-04 14:38:35 Requested auth method not available:
2025-06-04 14:38:35 Auth method selected: LOGIN
2025-06-04 14:38:35 CLIENT -> SERVER: AUTH LOGIN
2025-06-04 14:38:35 SMTP INBOUND: "334 VXNlcm5hbWU6"
2025-06-04 14:38:35 SERVER -> CLIENT: 334 VXNlcm5hbWU6
2025-06-04 14:38:35 CLIENT -> SERVER: d29yZHByZXNzQGFubmllc3dvb2x3b3Jrcy5jb20=
2025-06-04 14:38:36 SMTP INBOUND: "334 UGFzc3dvcmQ6"
2025-06-04 14:38:36 SERVER -> CLIENT: 334 UGFzc3dvcmQ6
2025-06-04 14:38:36 CLIENT -> SERVER: V1AyNWVtYWlsYm94JCMk
2025-06-04 14:38:36 SMTP INBOUND: "235 Authentication succeeded"
2025-06-04 14:38:36 SERVER -> CLIENT: 235 Authentication succeeded
2025-06-04 14:38:36 CLIENT -> SERVER: MAIL FROM:<[email protected]>
2025-06-04 14:38:36 SMTP INBOUND: "250 Requested mail action okay, completed"
2025-06-04 14:38:36 SERVER -> CLIENT: 250 Requested mail action okay, completed
2025-06-04 14:38:36 CLIENT -> SERVER: RCPT TO:<[email protected]>
2025-06-04 14:38:36 SMTP INBOUND: "250 OK"
2025-06-04 14:38:36 SERVER -> CLIENT: 250 OK
2025-06-04 14:38:36 CLIENT -> SERVER: DATA
2025-06-04 14:38:36 SMTP INBOUND: "354 Start mail input; end with <CRLF>.<CRLF>"
2025-06-04 14:38:36 SERVER -> CLIENT: 354 Start mail input; end with <CRLF>.<CRLF>
2025-06-04 14:38:36 CLIENT -> SERVER: Date: Wed, 4 Jun 2025 14:38:35 +0000
2025-06-04 14:38:36 CLIENT -> SERVER: To: [email protected]
2025-06-04 14:38:36 CLIENT -> SERVER: From: Woolworks <[email protected]>
2025-06-04 14:38:36 CLIENT -> SERVER: Subject: Testing
2025-06-04 14:38:36 CLIENT -> SERVER: Message-ID: <[email protected]>
2025-06-04 14:38:36 CLIENT -> SERVER: X-Mailer: PHPMailer 6.9.3 (https://github.com/PHPMailer/PHPMailer)
2025-06-04 14:38:36 CLIENT -> SERVER: MIME-Version: 1.0
2025-06-04 14:38:36 CLIENT -> SERVER: Content-Type: text/plain; charset=UTF-8
2025-06-04 14:38:36 CLIENT -> SERVER:
2025-06-04 14:38:36 CLIENT -> SERVER: Testing SMTP
2025-06-04 14:38:36 CLIENT -> SERVER:
2025-06-04 14:38:36 CLIENT -> SERVER: .
2025-06-04 14:38:36 SMTP INBOUND: "250 Requested mail action okay, completed: id=0M4XMo-1umAi009ym-00tC9Q"
2025-06-04 14:38:36 SERVER -> CLIENT: 250 Requested mail action okay, completed: id=0M4XMo-1umAi009ym-00tC9Q
2025-06-04 14:38:36 CLIENT -> SERVER: QUIT
2025-06-04 14:38:36 SMTP INBOUND: "221 perfora.net Service closing transmission channel"
2025-06-04 14:38:36 SERVER -> CLIENT: 221 perfora.net Service closing transmission channel
2025-06-04 14:38:36 Connection: closed

Viewing 1 replies (of 1 total)

Thread Starter rochrunner
(@rochrunner)

11 months, 3 weeks ago

I seem to have found the problem as Gmail doesn’t like mail coming from IONOS. Easy workaround as I can use an IONOS-hosted email address as my target and it should work fine.

Viewing 1 replies (of 1 total)

The topic ‘Test message not coming through’ is closed to new replies.