• Resolved crownrandall

    (@crownrandall)


    I do not see block message after reload and removing all cache…Please advise. We have been getting hammered by so many bot that our server crashes.

    The page I need help with: [log in to see the link]

Viewing 8 replies - 1 through 8 (of 8 total)
  • Plugin Author Jeff Starr

    (@specialk)

    Not sure.. could be a browser cache issue? Have you tried again using a new/clear browser? May produce different results.

    Thread Starter crownrandall

    (@crownrandall)

    I have tried it on several browsers…same result…also had a couple others try and same. I use wordfence and Fastest Cache which may be interfering somehow…what do you suggest

    Plugin Author Jeff Starr

    (@specialk)

    If you are using a cache plugin, check this post for more info (applies to both free and pro versions of Blackhole).

    Thread Starter crownrandall

    (@crownrandall)

    yes…i installed the Blackhole Cache Helper before using and cleared all cache….i even uninstalled the cache plugin to retest your plugin…still not seeing different results in test. There are no bad bots in the list still other than default one.

    Thread Starter crownrandall

    (@crownrandall)

    we have a large site…a lot of plugins and a ton of traffic…so not sure if anything else would keep your’s from functioning properly

    Plugin Author Jeff Starr

    (@specialk)

    It sounds like there may be a conflict with some other plugin. Instead of further testing on a live site, one thing you can do is set up a quick 5-minute WP install, leave everything at defaults, plugins, and theme. So you have a baseline to work with. Then install Blackhole and verify that it works normally. From there you can begin adding one plugin at a time, re-testing Blackhole after each one. At some point this should reveal which plugin is interfering with normal functionality.

    • This reply was modified 7 years, 4 months ago by Jeff Starr. Reason: typo
    Thread Starter crownrandall

    (@crownrandall)

    i do have a test site to do that with so will try it when have a moment. thanks and good work on the plugin…when it does work for me im sure it will kick some bot butt 😉

    Plugin Author Jeff Starr

    (@specialk)

    Hey crownrandall, I hope you got this sorted. I re-tested the plugin and it was working normally on latest WordPress. If you want to provide clear steps as to how to replicate the issue you are experiencing, I would be glad to investigate. Until then, I’m gonna go ahead and mark this thread as resolved to help keep things organized. Feel free to post any further information or questions, I am glad to help however possible. Thank you.

Viewing 8 replies - 1 through 8 (of 8 total)

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