Hello @margrietburorader,
Thank you for reaching out to us!
When you set your site to be in dutch, you will only see the testimonials written in dutch. Please click on ” show all languages” to see all of the testimonials.
If you still have this issue, it might be caused by a plugin or your theme.
I recommend installing this plugin: https://ww.wp.xz.cn/plugins/health-check/
After you install and activate the above plugin it has a Troubleshooting mode which allows you to have a vanilla WordPress session, where all plugins are disabled, and a default theme is used, but only for your user – your visitors will still see the normal website.
Go to its troubleshoot mode and only activate Strong Testimonials and see if it works correctly with a default WordPress theme (Twenty Twenty-One for example) and no other plugins.
Please let me know how it goes and what you find!
Warm regards,
Beatrice.
Thread Starter
Margriet
(@margrietburorader)
Hi Beatrice,
Many thanks for your reply. In the troubleshooting mode I can see the 10 testimonials which is already a relieve – I did not loose them completely!
But when activiting WPML Multilingual CMS plugin I again only see 5 testimonials.
No problems found…
Kind regards,
Margriet | Buro RaDer
Hello @margrietburorader,
It is most probably that you see only the ones in the language you selected.
Please see a screenshot here where you need to go and set ‘All languages’.
Warm regards,
Beatrice.
Thread Starter
Margriet
(@margrietburorader)
No it isn’t – I do know how to see all languages 😉
Kind regards,
Margriet | Buro RaDer
Thread Starter
Margriet
(@margrietburorader)
Hi,
The only thing I can imagine is that when switching from Polylang to WPML (before having started adding any French text) something went wrong and that 5 of the testimonials did maybe not have language information.
Because I want to go forward with the website, I have copied the texts from the missing tutorials (visible in the troubleshooting mode) and am adding them again, which works.
Many thanks anyway.
Margriet
Hi @margrietburorader,
I’m happy to hear that you managed to solve this! Thank you very much for letting us know! I’m very sorry for all of the trouble!
Warm regards,
Beatrice.
I had the same issue with both testimonials and WPML plugin installed.
I found the answer in the WPML support forum:
https://wpml.org/forums/topic/posts-disappear-when-the-plugin-is-activated/
The fix for me was to go to the WPML Support page, click the troubleshooting link, and then click the Set Language Information button.
