Could you create a Gist showing the code for your custom template and pasting the URL here for review?
Thanks for providing the template. It was very helpful to track down this problem.
We’ll be corrected this issue in Gravity PDF 4.0.1 (you can follow the status of the fix on GitHub), but in the mean time if you remove this line of your custom PDF template font-family:Arial, sans-serif; it’ll start working again.
Thank you Jake, it worked.
Great support.
Hello, I have a similar problem. When I write polish symbols (ex: ą, ś, ź) on example-template.php (to Gravity PDF) it’s okay but when I created a new file by Gravity Forms this symbols are differet.
img: https://zapodaj.net/fe61858772967.jpg.html

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This reply was modified 9 years, 3 months ago by
interlaw.
The problem solved 🙂 .. I had unicode UTF-8 in example-template.php but it did not worked. I changed programm with Aedix to Notepad++ and this code is work! 🙂
Notepad++ I changed the preferences of the program to utf-8.