Text Fields no longer Editable, getting errors.

Resolved Filip D. Willems
(@fiwi)

2 years, 7 months ago

I deactivated ALL of my plugins, then I got no errors editing text fields, after this I re-activated The Events Calendar again, en when I try to edit a Text Field the field in Edit Mode is Empty even if there was text before.
When I close the text field en open it again I get an orange/white error box with the titles Text, then Corps above it. In the box “Oops, an error occured. The content cannot be shown. Report this error please to our team, so we can fix it, save the builder and reload it.
Then 2 buttons “Report this error” and “Save and Reload”.
The errors go away after deactivating The Events Calendar.
Version Calendar is 6.2.5

The page I need help with: [log in to see the link]

Viewing 11 replies - 1 through 11 (of 11 total)

Plugin Support Darian
(@d0153)

2 years, 7 months ago

Hi @fiwi,

I’m sorry to hear that you’re having this issue. Let me help you with this one.

Could I ask for a screenshot of the error you’re experiencing? I want to check it further on my end.

Moreover, please also provide the version of your PHP and WordPress installation.

Looking forward to your reply.

Thread Starter Filip D. Willems
(@fiwi)

2 years, 7 months ago

Hello @darian, thank you !
WP version is 6.4 and PHP is 8.0

Updating the Events Calendar today did not solve the problem.

The error we get is : https://www.knuroogent.be/wp-content/uploads/2023/11/2023-11-09_091432.jpg

Plugin Support Darian
(@d0153)

2 years, 7 months ago

Hi @fiwi,

Thanks for your response.

Could you try activating only our plugins and use a default theme like WP’s 2021 theme, and see if the issue persists?

If it doesn’t, please try re-activating the plugin/theme one at a time that you’re using and see which one is causing the issue.

See- https://theeventscalendar.com/knowledgebase/testing-for-conflicts/

Moreover, from the screenshot you provided, is the text field you’re referring to a text field from the events calendar plugin? Could you provide a screenshot of the whole page so I can see which section the issue is occurring?

Let me know how it goes.
Thread Starter Filip D. Willems
(@fiwi)

2 years, 7 months ago
It’s indeed a textfield @darian, the link to the entire printscreen is here https://www.knuroogent.be/wp-content/uploads/2023/11/errorWP.jpg

I disabled ALL plugins, and tested them too. I get the error with ONLY the Events Calender enabled. When I enable all other plugins, but NOT the Calendar, I have no errors in the text fields.

I cannot use the 2021 theme, I am using Divi. When I use the 2021 theme, my pages connot be read anymore.
- This reply was modified 2 years, 7 months ago by Filip D. Willems.
Plugin Support Darian
(@d0153)

2 years, 7 months ago

Hi @fiwi,

Thanks for your response.

I tried testing it on my test site, but I could not replicate the issue using the latest Divi Builder and Divi theme.
See- https://share.zight.com/wbu5BjnG

From your screenshot, may I know what module you’re using?

Moreover, could you try updating your WP, our plugins and Divi (builder and theme) to the latest versions, and see if that makes a difference?

Let me know how it goes.
Thread Starter Filip D. Willems
(@fiwi)

2 years, 7 months ago
@darian, all modules are listed here
https://www.knuroogent.be/wp-content/uploads/2023/11/WP1.jpg

When I DEACTIVATE ALL modules, the problem persists. Only the Events Calendar is then activated. Still have the problem.

I installed the latest version of WP, and also the Events Calendar too.

Divi is also the latest version
https://www.knuroogent.be/wp-content/uploads/2023/11/WP2.jpg

I do not see a text field on your example
TEC Plugins – Internal Use … (zight.com)

This is a text field in Divi
https://www.knuroogent.be/wp-content/uploads/2023/11/errorWP.jpg
- This reply was modified 2 years, 7 months ago by Filip D. Willems.
Plugin Support Darian
(@d0153)

2 years, 7 months ago

Hi @fiwi

Could you try downgrading your WP to 6.3.2 and see if that makes a difference?

If it doesn’t, could I ask what module/widget you’re using from this screenshot?
https://www.knuroogent.be/wp-content/uploads/2023/11/errorWP.jpg

Looking forward to your reply.

Plugin Support Darian
(@d0153)

2 years, 6 months ago

Hi there,

It appears that there hasn’t been any recent activity on this thread, so we’ll consider it resolved. However, if you have any additional questions or concerns, feel free to start a new thread.

Thread Starter Filip D. Willems
(@fiwi)

2 years, 6 months ago

Hi, no, nothing had been solved. Ik deactivate the plugin every time I make changes to the website.

Plugin Support Darian
(@d0153)

2 years, 6 months ago

Hi @fiwi,

I’m sorry to hear that you’re still having this issue. If you haven’t done it yet, please try updating your plugins to the latest versions and see if that resolves the issue.

If it doesn’t, could I ask what module/widget you’re using from this screenshot?
https://www.knuroogent.be/wp-content/uploads/2023/11/errorWP.jpg

Looking forward to your reply.

Plugin Support Darian
(@d0153)

2 years, 6 months ago

Hi there,

It appears that there hasn’t been any recent activity on this thread, so we’ll consider it resolved. However, if you have any additional questions or concerns, feel free to start a new thread.

Viewing 11 replies - 1 through 11 (of 11 total)

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