What other plugins and theme do you use on the site?
Hi Takayuki,
These are all Active:
CF7 Smart Grid Design Extension
Contact Form 7
Elfsight Team Showcase CC
Elfsight Twitter Feed CC
Livesay Core
MC4WP: Mailchimp for WordPress
Meks Easy Photo Feed Widget (formerly Meks Easy Instagram Widget)
SiteGround Central
SiteGround Optimizer
SiteGround Security
Slider Revolution
WP-PageNavi
WPBakery Page Builder
_____________________________
These are all Not Active:
All in One SEO
All-in-One WP Migration
All-in-One WP Migration Unlimited Extension
Auto Image Alt
Custom Datepicker NMR
Duplicate Page
Duplicator
iThemes Security Pro
Maintenance
Modern Events Calendar Lite
One Click Demo Import
Really Simple SSL
Site Kit by Google
Smash Balloon Instagram Feed
Super Forms – Drag & Drop Form Builder
The Events Calendar
WooCommerce
WordPress Importer
The fields still don’t show even if I rename the plugins folder to plugins-hold and create a new blank plugins folder.
The theme is Livesay (Version: 1.8) By VictorThemes
I inherited this site from another web designer.
Try switching to the default theme, deactivating all plugins excluding Contact Form 7, and clearing all cache data.
Why you are advised to deactivate plugins and switch to the default theme.
