The customization widget does no function

  • Resolved derrick12

    (@derrick12)


    1 year, 6 months ago

    I had done the customization on the widget, like hiding the star and also the navigation, but when I save and get the shortcode and paste it on the website, the rate star still exist and no be hide.

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support Lídia from Trustindex

    (@liditrudex)

    1 year, 5 months ago

    Hi @derrick12 !

    Thank you for letting us know about this issue!

    Our IT team is checking this. We’ll come back with their response soon!

    Thank you for your patience,

    Lídia from the Trustindex Team

    Plugin Support Lídia from Trustindex

    (@liditrudex)

    1 year, 1 month ago

    Hi @derrick12 !

    We apologize for the late reply!

    If you still experience this issue, please update to the latest version of the plugin.

    After that please save the widget again on the editor page.

    Let us know if there’s anything else we can help you with. 

    Best regards,

    Trustindex Support Team

    Plugin Support Lídia from Trustindex

    (@liditrudex)

    1 year ago

    Hi @derrick12 !

    Our Customer Support Team is here to assist you with anything you may need. Please do not hesitate to reach out.

    Best regards,

    Trustindex Support Team

Viewing 3 replies - 1 through 3 (of 3 total)

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