The data on GA is wrong | ww.wp.xz.cn

Resolved vflessa
(@vflessa)

3 years, 8 months ago

Hi there,
I have an issue with the plugin. When an order is from google / cpc, the data on Analytics is wrong. Firstly, only some of the orders are tracked by Google Analytics and secondly, the items in each order are not properly tracked either.

The page I need help with: [log in to see the link]

Viewing 1 replies (of 1 total)

Plugin Support sarathkumarrajendran
(@sarathkumarrajendran)

3 years, 7 months ago

Hey @vflessa,

Thank you for creating this thread.

We would like to inform you that the source is directly tracked by Google when the Analytics tracking is in place.

There can be cases, if someone copied one of your ad URLs and posted it on social media, the gclid would expire and users that click the link would not be attributed accordingly.

Here are some of the support docs for your reference.

https://support.google.com/analytics/answer/1714454

https://support.google.com/analytics/answer/6205762

Viewing 1 replies (of 1 total)

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1 reply
2 participants
Last reply from: sarathkumarrajendran
Last activity: 3 years, 7 months ago
Status: resolved