• Resolved webteam75

    (@webteam75)


    Getting this error : Unexpected response code: 504. Error: error
    Stage: get_modules_hashes

    when trying to complete malware scanner.

Viewing 3 replies - 1 through 3 (of 3 total)
  • Hello, @webteam75.

    Please, delete all unused, outdated and abandoned plugins and themes from your website. Doing so will reduce the total amount of files for the scanner to check.

    Disable the options “Scan links”, “Heuristic analysis” and “Scan HTML code”, then launch the Malware Scanner again:
    • WordPress Admin Page → Settings → Security by CleanTalk → General Settings → section “Malware Scanner” → disable the options “Scan links”, “Heuristic analysis” and “Scan HTML code” → Save Changes.

    After the initial scan, please enable the options “Scan links”, “Heuristic analysis” and “Scan HTML code” back. Now future scans will be faster and more stable.

    Did it help?

    Thread Starter webteam75

    (@webteam75)

    Prefect, that did it. Thank you

    You are welcome!

Viewing 3 replies - 1 through 3 (of 3 total)

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