The mobile menu doesn’t work properly

  • Resolved michalrama

    (@michalrama)


    3 years, 10 months ago

    Hello,

    I have a problem, the menu does not work in mobile view. Unfortunately, it is quite difficult to show it on a print screen, but in simple terms – when I click on the “three dashes”, a menu will pop up on the left. However, when I click on the page, it slides back, but the page doesn’t load.

    What is the problem please?

    Thank you

    The page I need help with: [log in to see the link]

Viewing 6 replies - 1 through 6 (of 6 total)
  • Barsha Paudel

    (@barsha04)

    3 years, 10 months ago

    Hi @michalrama,

    Thanks for reaching us,

    I suspect one of the plugins you’re using might be causing the problem, so please try deactivating all the plugins one by one and check if the problem resolves.

    Let me know if this helps you or not and I will be back.

    Regards

    Thread Starter michalrama

    (@michalrama)

    3 years, 10 months ago

    Hello @barsha04

    You’re right. This issue is related to the sticky menu plugin. After deactivation, the menu works normally. Thank you and I would forward the issue to plugin support.

    Have a nice day

    Thread Starter michalrama

    (@michalrama)

    3 years, 10 months ago

    UPDATE:

    I just wanted to add that the problem has already been solved, see the question from the link from my previous post.

    Barsha Paudel

    (@barsha04)

    3 years, 9 months ago

    Hi @michalrama,

    Glad to hear that the issue has been fixed. Let me know of other confusion and I will be back.

    Regards.

    5Diraptor

    (@5diraptor)

    3 years, 9 months ago

    Just to update, I had this same problem where the popular Ultimate Member plugin has front end fields with a higher z-index then the header and mobile menu. I’ve had to manually increase the z-index level in my child theme.

    Barsha Paudel

    (@barsha04)

    3 years, 9 months ago

    Hi @5diraptor,

    Glad it has been solved. Let us know for any other queries in a new support ticket and we will be back.

    Regards.

Viewing 6 replies - 1 through 6 (of 6 total)

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