• Resolved matty81

    (@matty81)


    Bye! I have tried various ways, but unfortunately your plugin does not connect to google. the icon remains spinning for hours and nothing happens. i tried on opera, firefox, chrome and safari. I tried in the incognito pages and nothing there too. I also tried updating the plugin and browsers. always the same thing :(. the plugin does not connect. how can i do? i need this plugin urgently. Thank you very much ️

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Support Lídia from Trustindex

    (@liditrudex)

    Hi @matty81 !

    Please send us your troubleshooting tab!

    Feel free to write us, if you need any assistance,
    Trustindex

    Thread Starter matty81

    (@matty81)

    Hi Lidia;

    Thank you very much ️

    ————–

    URL: https://1stile.biz
    MySQL Version: 5.5.5
    WP Table Prefix: wp_
    WP Version: 5.4.11
    Server Name: 1stile.biz
    Cookie Domain: 1stile.biz
    CURL Library Present: Yes
    CSS path: /var/www/vhosts/1stile.biz/httpdocs/wp-content/uploads/trustindex-google-widget.css

    PHP Info:
    Version: 7.3.29
    Memory Usage: 73.89MB
    Memory Limit: 256M
    Max Upload Size: 256M
    Max Post Size: 256M
    Allow URL fopen: On
    Allow URL Include: Off
    Display Errors: Off
    Max Script Execution Time: 300 seconds
    WP_HTTP_BLOCK_EXTERNAL: not defined
    WP_ACCESSIBLE_HOSTS: not defined

    Plugin: Widget per recensioni di Google
    Plugin Version: 9.4.2
    Options:
    active: 1
    version: 9.4.1
    page-details:
    subscription-id:
    proxy-check:
    style-id:
    review-content:
    filter:
    scss-set:
    lang:
    no-rating-text:
    dateformat:
    rate-us:
    rate-us-feedback:
    verified-icon:
    enable-animation:
    show-arrows:
    content-saved-to:
    show-reviewers-photo:
    download-timestamp:
    widget-setted-up:
    disable-font:
    show-logos:
    show-stars:
    load-css-inline:
    align:
    amp-hidden-notification:
    review-download-token: f2d60cea10
    review-download-inprogress:
    review-download-request-id:
    review-manual-download:

    Reviews: Array
    (
    )

    CSS:

    Active Theme: Mykonos Resort 1.2.1
    Plugins:
    Akismet Anti-Spam (4.1.4)
    Contact Form 7 (5.1.7 – active)
    Cookie and Consent Solution for the GDPR & ePrivacy (2.5.9 – active)
    CSSIgniter Mykonos (1.2.1 – active)
    CSSIgniter Shortcodes (2.3 – active)
    Duplicator (1.3.28 – active)
    GDPR Cookie Compliance (4.1.8 – active)
    Google Analytics for WordPress by MonsterInsights (7.10.4 – active)
    Hello Dolly (1.7.2)
    Jetpack by WordPress.com (4.1.2 – active)
    Responsive Coming Soon (1.9)
    Say What? (1.9.4 – active)
    Shortcodes Ultimate (5.8.1 – active)
    SiteGuard WP Plugin (1.5.0 – active)
    Socials Ignited (1.9.6 – active)
    SSL Insecure Content Fixer (2.7.2 – active)
    Widget Importer & Exporter (1.5.5)
    Widgets for Google Reviews (9.4.2 – active)
    Wordfence Security (7.6.0 – active)
    WordPress Importer (0.7)
    WP Simple Booking Calendar (6.2.5 – active)
    Yoast SEO (3.4.2 – active)

    Plugin Support Lídia from Trustindex

    (@liditrudex)

    Hi @matty81 !

    We want to help you.
    Could you write to us on Facebook chat?

    https://www.facebook.com/trustindex.io

    An IT specialist will be there to help.

    Feel free to write us, if you need any assistance,
    Trustindex

    Thread Starter matty81

    (@matty81)

    OK! Thank you very much Lidia. I will immediately write to your assistance via Facebook

    Plugin Support tomwolf

    (@tomwolfhun)

    Hello Matty,

    Thank you for your time.
    For the others: Now in the newest version ( 9.4+ ) it should work after a re-connection.

    Write us if, you have problems with the software.

Viewing 5 replies - 1 through 5 (of 5 total)

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