Plugin Support
tomwolf
(@tomwolfhun)
Hello @markchanda ,
Can you send us a webserver (apache, nginx,…) error log? (Maybe you can find in Cpanel or on your storage’s FTP)
Waiting for your reply,
Tom
Trustindex
same here i tried with localhost and default theme. I have also got the same issue.
i use xampp PHP 7.3x version
Plugin Support
tomwolf
(@tomwolfhun)
Hello @manigopal ,
Can you check the Xampp’s error log? What it says?
You can send it for us if you can.
Waiting for your reply,
Tom
Trustindex
Hi Guys,
I’m using Ionos hosting, but there is no option to get to the error log.
Thanks
Plugin Support
tomwolf
(@tomwolfhun)
Ok, we are on the way. next version will solve this problem. Untill that, a workaround: “The fix for me was to install the plugin, and after I got the message, I went to the plugins page and clicked Activate”
I will get back to you after the fix,
Tom
Trustindex
Plugin Support
tomwolf
(@tomwolfhun)
Hello @markchanda and @manigopal ,
Please upgradew to v7.9+ and let me know the results,
Tom
Trustindex
Hi Tom,
The plugin activated. Thank you. If there are any other issues I will let you now.
MC
Plugin Support
tomwolf
(@tomwolfhun)
Super! I am closing this issue.