The plugin does not have a valid header

  • Resolved ethink1

    (@ethink1)


    3 years ago

    Hello,

    I can’t install the plugin, it appears that error message “The plugin does not have a valid header”. Any idea to solve it?

    Thank you!

Viewing 7 replies - 1 through 7 (of 7 total)
  • Plugin Support Lídia from Trustindex

    (@liditrudex)

    3 years ago

    Hi @ethink1 !

    We’re curretly looking into this, will come back to you soon!

    In the meantime, rather than trying to activate from the plugin install page (plugin-install.php), could you go to your plugins page (/plugins.php) to activate it?

    It should work.

    Feel free to write us, if you need further assistance,

    Trustindex

    Thread Starter ethink1

    (@ethink1)

    3 years ago

    Thank you Lidia, I don’t know how to activate it on plugins.php, please, can you say me some instructions?

    Thank you.

    Plugin Support Lídia from Trustindex

    (@liditrudex)

    3 years ago

    Hi @ethink1 !

    You can activate it under the Plugins tab/installed plugins.

    https://snipboard.io/ATa8Gz.jpg

    Feel free to write us, if you need further assistance,

    Trustindex

    Thread Starter ethink1

    (@ethink1)

    3 years ago

    The same error message appears 🙁

    Plugin Support Lídia from Trustindex

    (@liditrudex)

    3 years ago

    Hi @ethink1 !

    It’s fixed now!

    Could you check?

    Feel free to write us, if you need further assistance,

    Trustindex

    Thread Starter ethink1

    (@ethink1)

    3 years ago

    Now It’s working! Thank you so much!

    Plugin Support Lídia from Trustindex

    (@liditrudex)

    3 years ago

    Great!

    Let us know if you need help with anything!

Viewing 7 replies - 1 through 7 (of 7 total)

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