The plugin doesn’t work

  • Resolved vadimm5

    (@vadimm5)


    7 months, 1 week ago

    Hello. The plugin on the page attached to the message isn’t working. The lightbox won’t activate. Everything works on all other pages of the site. Please take a look and suggest a solution. Without fixing the problem, there’s no point in installing the plugin, much less the professional version.

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Thread Starter vadimm5

    (@vadimm5)

    7 months, 1 week ago

    Why is no one responding? Has the plugin been abandoned?

    Plugin Support Val Meow

    (@valwa)

    7 months, 1 week ago

    Hey @vadimm5! 👋

    Thank you for sharing your website. From accessing it, it seems that the Meow Lightbox scripts are simply not loaded, so it would be expected for the lightbox not to work if they’re missing. This could be happening because of cache, if your site is loaded with cached values from before the plugin was installed, that could be the reason. Please temporarily try to disable your cache, security, or optimization plugin to see if this helps.

    Because you don’t get a response in 3 days does not mean that the plugin has been abandoned. This forum is made for the free version of the plugin, and we prioritize support directly on our site, so you might get a slight delay using the forum, but we still respond to everyone. Thank you for your patience and understanding.

    Thread Starter vadimm5

    (@vadimm5)

    7 months, 1 week ago

    Thanks for your reply, but the issue remains unresolved. I’ve tried everything you wrote, and it doesn’t help. It seems you misunderstood my question. The plugin works on all pages. However, it doesn’t work on the page (link) I sent you. I need a solution to get it working on that page.

Viewing 3 replies - 1 through 3 (of 3 total)

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