Hello!
I understand how frustrating this can be. We will be glad to help.
We’d like to take a closer look at the issue, can you please share a copy of your site’s System Status? You can find it via WooCommerce > Status. Select “Get system report” and then “Copy for support”. Then you can add it here in your response.
Thanks.
Hi Igor is there a way I can send this to you instead of posting this publicly?
Hello,
is there a way I can send this to you instead of posting this publicly?
You can use a service like https://pastebin.com/ and allow the file to be active for a timeframe let’s say 7 days, also you can redact any sensitive information from the system report, e.g. you can redact the website URL.
Let us know, we’ll be glad to help.
Ok I have it on pastebin now. How do I share this with you?
Hi!
Once you have uploaded the system status report on Pastebin, you will see a link e.g. https://pastebin.com/XxXX0XX1, you can provide us with that URL. Then we can check.
Thank you.
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This reply was modified 3 years, 10 months ago by
Igor H.
Hi Igor,
Please let me know if this works for you
https://pastebin.com/fZQAws5S
Plugin Support
Mirko P.
(@rainfallnixfig)
Hi @meatface888!
Let’s continue in the forum as the review section is not used for providing plugin support (https://ww.wp.xz.cn/support/guidelines/#the-bad-stuff).
Please open a new thread at https://ww.wp.xz.cn/support/plugin/woocommerce-gateway-paypal-express-checkout/#new-topic-0 and share a link to this review so we can check what’s already been done 🙂
Cheers!
If I open a new thread I will need to provide my website. The pastebin file contains a lot of information I would rather not share publicly. Is there a way to share this information without exposing myself to hackers?
Hi @meatface888
To help you better, please create the thread for your case using the URL provided by Mirko, once you create a new thread, we’ll be happy to address your inquiries.
Thanks.
